Question 1

Do you take custom orders?

Accepted Answer

Yes! Please find the commission form on this page (or in the menu) and fill it out. Anastasia replies with a quote within 1–2 days.

Question 2

How long do orders take?

Accepted Answer

After being placed, orders are usually shipped in a week or less.

Question 3

Can old products be remade?

Accepted Answer

Of course — any product that isn't available anymore can be made upon request. Send Anastasia a message describing the piece and she'll quote it as a custom commission.

Question 4

Where do you ship?

Accepted Answer

Currently U.S. and Canada only. International shipping is planned for the near future.

Question 5

How much is shipping?

Accepted Answer

Shipping depends on your location and the size of the piece, but it's typically $6–$10.

Question 6

What is your return policy?

Accepted Answer

Returns are handled on a product-by-product basis. Please email stitches.by.anastasia@gmail.com to start a return — Anastasia will reply with what's possible for your piece.

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